In a global business environment, tough competition exists between companies in retaining customer interest. You can lose customer and important business opportunities if calls and messages are not attended regularly.

infiniLive offers dedicated customer care service for your business. We provide professional sales and support to your customers across multiple time zones (8 working hours in a region) via:

• Live phone answering
• Live Chat
• Email

Our sales and support representatives respond to your customer's queries according to your instructions. infiniLive is also capable of providing extended support to your business as and when it requires. We can provide additional phone lines to help you manage extra sales and support queries allowing you to sell more and satisfy your customers better.

With infiniLive, you can rest assured that your customers are well taken care of while you concentrate on your business.

Setup costs and Packages:

• $150 (one time fee) Setup
• $75 per month: This includes:
• Separate sales and support services, in one time zone
• 200 transactions (sales + support) in a month. Additional transactions are charged at 0.50 pence per transaction

The infiniLive services can be purchased for a minimum time period of 3 months. Ordering infiniLive for extended time periods offers the following discounts:

• infiniLive for 6 months - 10% discount
• infiniLive for 12 months - 25% discount

Add-ons

Additional time zones: $40 per month extra per time zone (if more time zones than 1)
Product Specialist Service: With the Product Specialist add-on, our sales representatives will provide an in-depth description of your services to your customers. The Product Specialist add-on costs:
$150 setup (one time setup)
$300 per month per time zone